Cancellation Policy*:If you cancel 91 days or more before the start date of your trip, you’ll get a refund of the amount you paid for the trip less a fee of US$50. If you cancel between 46 and 90 days before the start date of your trip, you’ll get a refund less a fee of US$100. If you cancel within 45 days of the start date of your trip, your trip will not be refunded. All fees are applicable on a per-person basis.
*This cancellation policy is subject to rules
and regulations in applicable jurisdictions in which our travel supplier
is based. Therefore, in the event of conflict between the cancellation
policy displayed here and cancellation terms in supplier booking terms,
the provisions of the booking terms will prevail.
Name Change Policy:
Name changes must be done no later than September 18, 2018 and are subject to a US$50 name change fee. Name changes after this date are not allowed.
Members can’t combine DreamTrips Points. Your
membership level determines the maximum amount of DreamTrips Points you
can use. If you have more than 50 Rovia Bucks, you can apply them in the
checkout process.
Hotel/resort credits and/or discounts cannot
be converted to cash, and any not used during your stay will expire
immediately upon your departure. Member is responsible for paying any
taxes that may be added to items purchased with hotel/resort credit.
In
the unfortunate event that an activity or excursion is no longer
available, we will substitute a similar activity of equal or greater
value.
Make sure that your passport and visa, if applicable, are up-to-date before you leave!
It’s important to double check that you have all the identification and
other documentation required by the specific country you’re traveling
to. In many countries, passports and visas must be valid for 6 months or
longer after the trip end date. If you are unable to obtain the
required identification and other documentation, the Cancellation Policy
for this DreamTrip will apply.
Make sure that you request a name
change or room change at least 31 or more days before the 1st day of
your trip. Due to contractual supplier policies, we may not be able to
confirm requested name or room changes to existing bookings for trips
that are scheduled to travel within 30 days of your request.
Each
individual, including each child, who is coming along with you on your
DreamTrip is required to have a booking prior to the commencement of the
trip. If you do not book and pay for each such person in advance of the
trip, you will be charged the hotel’s then-current rate, not the trip
price, for each such person at the time of your check-in.
Pricing
for children is based on their age at the time of travel and may be
subject to additional terms and conditions of individual hotels and
all-inclusive resorts. Also, pricing for children can vary, and may be
higher than pricing for adults. Therefore, before you book any travel,
please check the relevant hotel or resort website for applicable terms
and conditions as well as details regarding their pricing structure.
Pricing shown is for each person, and is based on 2 adults per room.
Please don’t consider your change requests official until you receive a confirmation email from us.
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